30 day unmodified return policy
If you are not 100% satisfied with your order, we will be happy to authorize a return for any unused and unmodified items purchased within 30 days.
Modified product return policy
If you have modified your part and something goes wrong or you aren’t satisfied with your item, our fantastic team of dedicated technicians can help trouble shoot and offer advice to determine if your parts are defective.
In the event that something is determined to be a manufacturer error or failure due to defective materials, we will repair, return or exchange the item(s) as needed.
Damaged in Shipment
Please email firstname.lastname@example.org right away. Include a description of the damages and pictures of the damaged items/packaging. This information is very helpful to us in assessing how we package our orders and helps prevent similar problems in the future.
General Return Guidelines
Returns must include any accessories, documentation, etc. included with the product. Your return may be denied if incomplete or damaged. Please do not remove, disorder, or otherwise modify any connected items before contacting Tech Support. We are here to help. Replacement orders cannot be modified to include different or additional parts.
For best service and lowest risk of loss/damage to your return, we suggest that it is sent via a track able shipping method such as DHL, TCS, OCS, and FedEx.